Sell Your Own Music, Don't Get a Record Deal

Wednesday, September 12, 2007

Customer Feedback

Trackmasterz tracks are respected in the industry. The production quality is excellent and the price is even better. One customer wrote:


"thanks, sent off my demo to an A&R and they loved it, downside they want me to drop fifty pounds before they'll consider signing me. You guys really are trackmasterz!! Can you make me a diet too?"

Lori Griffiths



Lori,
congrats!!! We're all pulling for you. Sorry we don't do diets, just be strong. That's how we got in this business and it takes faith and strength to survive. Thanks for the feedback Lori.


We have had some negative feedback, but nothing we could not resolve. Trackmasterz makes every effort to satisfy its customers.



"I bought a couple beats off you guys. When I took it to the studio, the engineer said he needed the individual tracks of each sound? What am I supposed to do with this beat, how the hell do I make a demo."

--disgruntled customer , NC



Disgruntled customer,
We apologize for the inconvenience you are going through. We do not provide individual tracks because there is a copyright royalty issue with reselling and redistributing sound files, banks, or loops. You can sell them within a creative work or song such as we are doing. Other companies may sell them individually but they are taking a huge legal risk and in short breaking the law.

We do have a solution though. Based off of your invoice we noticed you are in Raleigh, NC. Our executive producer, Jamille Luney, worked with sound engineers at Osceola Recording Studios located in Raleigh, NC. Osceola Studios has recorded Da Brat, Ludicrous, Tony Braxton, Little Brother, you name it. Osceola will be happy to work with you and we will pay for the five hours of your recording session. Again we are sorry for the inconvenience.

This may help you in the future: many of our employees are or were at some point audio engineers and the first rule of thumb in audio engineering is to please the customer (in a studio business setting of course). The audio engineer you were using was wrong. As long as nothing is distorted, and the mix is excellent (we check our mixes on over 100 different sound systems of all types of quality) the beat can be used and recorded over. More than likely he or she was trying to get you to schedule a separate session in an effort to make more money.


Customer Response

"Thanks so much,
Mark, NC
P.S he did suggest making the track in the studio "

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